If you need to cancel your Pensero subscription, you can do it directly from your billing settings.
Before you cancel
When you cancel your subscription:
Your workspace and data remain accessible until the end of your current billing period
After that date, your account will be paused and data will no longer sync
If your account remains inactive for 1 month after cancellation, your data will be permanently deleted from Pensero and will no longer be accessible
How to cancel
Go to Org Settings > Billing
Click Manage seats in the top right corner of your current plan
This opens your subscription page in Stripe
Click Cancel subscription
Follow the steps to confirm the cancellation
Your subscription will remain active until the next renewal date shown on your billing page.
Not sure if cancelling is the right move?
If you are having trouble with the product, have a billing question, or just need a pause, contact us through the Messenger before cancelling. We are happy to help find a solution that works for you.