Overview
The Google Chat integration allows Pensero to analyze work-related communication from connected spaces. By linking Google Chat, Pensero identifies technical discussions related to tickets, pull requests, or documents to enrich delivery insights.
Admins can manage the Google Chat integration from the Integrations section.
Important: Customers are responsible for informing space members that messages in connected Google Chat spaces will be shared with Pensero.
What Pensero Reads
Pensero only analyzes content from spaces that are explicitly connected.
Messages and replies from connected spaces
Technical conversations with links to tickets, PRs, or documents
Pensero does not read direct messages or spaces that are not connected.
What Pensero Calculates
Pensero uses relevant Google Chat messages to:
Understand collaboration patterns
Add context to work items
Enrich delivery insights
Only relevant messages are processed. All data is handled according to SOC 2 requirements.
Add Google Chat to Pensero
Go to Integrations and select Google Chat, then click Connect
Grant the required permissions
Add the Pensero app to the spaces you want to analyze
Allow some time for the initial sync to complete