Overview
Pensero connects to your Bitbucket workspace to understand what work is being delivered and how much effort it takes to move it to production.
By analyzing Pull Request metadata, reviews, and timelines, Pensero builds a clear picture of delivery without accessing your source code.
Administrators can set up the integration directly from the Integrations section.
What Pensero Reads from Bitbucket
Pensero reads Pull Request metadata only.
It never reads, stores, or processes your source code.
From each Pull Request, Pensero captures:
Title & Number
State (open, closed, draft, locked, merged)
Description
Key timestamps (creation, merge, approval, closure)
Author
Source & target branches
Linked tickets or issues
Diff metrics (lines changed, files changed, summary of the PR, not the code itself)
The metadata allows Pensero to understand:
How work is structured
How it moves through reviews
How teams collaborate around delivery
To process contributions correctly, Pensero requires:
Read access to repository metadata and hooks
Read/Write access to Pull Requests (needed to read comments and reviews)
Important
Pensero requests access to all repositories, but it only reads the work of the contributors listed in your Organization Settings. Everything else is skipped.
You can limit which repositories Pensero syncs, but this can cause missing data over time.
Review the data processing rules in this link.
What Pensero derives from Pull Requests
Based on the data above, Pensero derives:
Diff summaries for code insights
Time to merge
Time to approve
Time to first comment
These metrics help evaluate engineering workflows, responsiveness, and collaboration patterns.
How to Add Your Bitbucket Repositories
First-Time Setup
Step 1 - Go to Integrations
From the sidebar, open the Integrations page. Click Connect in the Bitbucket card.
Step 2 - Complete Bitbucket Authentication
Follow the installation steps and grant the required permissions.
You must be a Workspace Admin to authorize the installation.
Permissions can be adjusted later from Bitbucket settings.
Step 3 - Select Repositories
Choose which repositories Pensero should ingest.
You must be an owner or admin of each repository you connect.
Adding new Repositories Later
Step 1 - Go to Integrations
Open the Integrations page.
Step 2 - Click “Manage Bitbucket”
This opens the Bitbucket management panel.
Step 3 - Select Additional Repositories
Choose the new repositories you want to connect.
Repository sync settings
After connecting your code repository integration, you can manage how Pensero syncs repositories from here.
Note: Repository sync settings are only available for users with an Admin role in Pensero.
Sync options
No sync
Pensero will not automatically connect new repositories. Use this if you prefer to manage repositories manually.
New repositories only
Pensero will automatically detect and connect new repositories created after this setting is enabled.
All repositories
Pensero will sync all available repositories from your code provider, except those excluded by patterns.
When you connect repositories with All
If you select All for a workspace when you connect repositories, Pensero also sets the sync option to New repositories only, so new repositories connect automatically. Pensero does not change the option if it is already on, or if someone changed it before. You can change it at any time in the sync settings.
The sync option applies to all connected workspaces, also to workspaces where you chose Select repositories.
Bitbucket Data Center does not always send the repository creation date, so for Data Center the option stays on No sync. Use All repositories to connect new repositories automatically.
Excluded repositories
You can add patterns to exclude repositories that should not be tracked, such as test, sandbox, personal, or experimental repositories.
Patterns match the full repository path.
Examples:
org-x/*org-x/api-*group/sub/*group/sub/project
The * wildcard must be at the end of the pattern.